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Seat Selection

Now your flight arrangements have become more comfortable and easier. You can now book your favorite seat with a discount of up to 30%.

Chargeable Seats:

Seat selection

Chargeable seats vary depending on demand and schedules.

To ensure your selected seat is secured, we recommend checking in at the counter no later than 1 hour and 30 minutes before your flight's departure. If you arrive after this time, we will make every effort to accommodate your request, however, we cannot guarantee the availability of the pre-assigned seat. Passengers who fail to meet this deadline may be subject to seat reassignment based on operational needs. Refunds or reassignments will be handled per our standard policies.

Chargeable seat categories:

-          Legroom Seat, includes Bulkhead and Exit

-          Preferred Seat

-          Standard Seat

Eligibility: Only RJ Operating Flights have chargeable seats.

 

Seat changes

Due to safety, security, and operational reasons, seat selection cannot be guaranteed. In such cases, Royal Jordanian Airlines will provide the most suitable alternative.

In the case of voluntary change, passengers will be seated in the same category of characteristics only.

Seat assignment is transferable to the new flights, if possible, in the event of an involuntary change.

Passengers who purchase seat selection may only use it on the flight for which they purchased it and on their own behalf.

 

Emergency Exit seats

Safety & Security are above all!

In order to acquire an exit seat, the passenger must be physically and mentally capable of assisting the crew in an emergency.

Important Information: The check-in counter or flight attendants have the entire authority to switch the passenger’s seat to a non-exit seat if they don't meet the requirements for being seated in the exit seat. If the alternative seat is not a Legroom Seat.

- Passengers requesting exit seats should not be:

  • Under 15 years old.
  • Suffering from physical or mental disabilities that impair their ability to move quickly.
  • Blind or deaf, whether or not accompanied by a seeing eye or hearing dog.
  • Elderly or sick with difficulty in moving quickly.
  • Physically unable to move quickly or reach or pass through the adjacent emergency exit.
  • Pregnant women.
  • Children (whether accompanied or not) and infants.
  • Adults traveling with infants.
  • Child restraint device; not to be assigned in an emergency exit row, or the row forward or rear of an emergency exit row.
  • Inadmissible passengers, deportee, and their escorts.
  • Passengers who are unwilling to assist in the event of an emergency.
  • Passengers traveling accompanied by pets in the cabin.
  • Passengers who are not able to read English well enough to understand the instructions printed on the exit door and to follow hand signals or oral directions given by the cabin crew.

     

    Seat Refund Policy

  • Royal Jordanian holds sole discretion when deciding if a passenger meets the requirements to sit in an emergency exit seat.
  • Passengers not meeting the requirements will be offered another seat. Fees paid for emergency exit seats cannot be refundable.
  • Refunds cannot be processed for passengers who voluntarily cancel a chargeable seat.
  • If a passenger changes their seat for a more expensive seat, they will pay the new fee. No refund will be issued for changing to a less expensive seat.
  • Passengers dissatisfied as a result of an involuntary seat change made before the flight may apply for a refund via our call center, Royal Jordanian Airlines Sales Offices, or their original purchase channel.
  • Passengers who purchase seat selection and then upgrade to Business Class or higher class cannot have their seat selection fee refunded.
  • Applications for refunds must be made within 48 hours of the irregular operation's occurrence.
  • Seat selection booked through third-party agencies are non-refundable.
  • Passengers should check in at least 1 hour and 30 minutes before departure to secure their selected seat. Late arrivals may face seat reassignment, with no refunds issued.


    Additional Terms

     

  • Seat selection fees are subject to change based on availability, demand, and operational requirements.
  • Royal Club members, as well as Business Class passengers, may have prioritized access to seat selection based on availability.
  • RJ is not liable for perceived inconvenience or loss arising from seat reassignments due to certain operational, safety, or security reasons.
  • RJ reserves the right to reassess passenger eligibility for emergency exit seats at any time prior to departure.
  • By purchasing seat selection, passengers acknowledge and accept the terms and conditions outlined in this policy.