Amman, October 16, 2018 --The 2019 APEX Official Airline Ratings are based solely on an airline’s passengers' feedback using the TripIt mobile app, the world’s highest-rated travel-organizing app.
Using a five-star scale, more than one million flights of nearly 500 airlines were rated by passengers from around the world between July 1, 2017, and June 30, 2018. First, passengers rated their overall flight experience and then they were given the opportunity to give ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.
Airlines were categorized into GLOBAL airlines, with a large number of wide-body aircraft covering the globe, MAJOR REGIONAL airlines, covering a significant region of the globe, and LOW-COST CARRIERS.
This year, of the nearly 500 airlines rated worldwide, less than 9 percent were rated by passengers at the highest Five-Star Airline level and only the next 14 percent reached the prestigious Four-Star Airline tier.
RJ President/CEO Stefan Pichler said: “We are pleased to be honored by one of the airline industry’s highly regarded rating programs, carried out by APEX with a view to enhancing the passenger experience through its influential community. I would like to thank each and every one at our airline for their relentless efforts that led to attaining such a significant high rating.
"The improvement in our ground, air and online services, along with our modern fleet of aircraft, wide international network and robust route connectivity are great contributors to this recognition, of which we are all proud. Thank you, RJ guests, for your valuable, fair evaluation.”
Jan 29, 2025
Amman, Jordan, January 29, 2025 – Royal Jordanian has recently increased its ownership to 51% of the shares in Jordan Flight Catering Company. This is in line with Royal Jordanian’s strategy to maintain its position as a leading airline in the region, build an investment system, and increase revenues by reinvesting in the carrier’s supporting units.
Jan 16, 2025
Amman, Jordan – January 16, 2025 – Royal Jordanian Airlines is proud to announce the resumption of flights to Damascus, Syria, starting January 31, 2025. As one of the first carriers to resume direct flights to Damascus, Royal Jordanian will initially operate four weekly flights, seamlessly connecting Damascus to its network across Europe, the United States, the Levant, and the Gulf region covering over 45 destinations.
Nov 20, 2024
Amman, Nov. 20, 2024- Royal Jordanian announced the launch of a new nonstop route between Queen Alia International Airport, Amman, and Washington Dulles International Airport, Washington, D.C. This exciting new service will commence mid-March 2025, while further solidifying RJ’s commitment to expanding its global network and enhancing connectivity between the Middle East and North America.
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These allow us to recognize and count the number of visitors and to see how visitors use our websites/app when they are visiting it. This helps us to improve the way our websites/app work, for example, by ensuring that users are finding what they are looking for easily.
These cookies record your visit to our websites/app, the pages you have visited and the links you have followed. We will use this information to make our websites/app and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
These are used to recognize you when you return to our websites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your country of residence, your language, the last trip you booked or the reservations associated with your Royal Club account). Disabling these cookies will prevent certain pages of our websites/app from displaying correctly (for example, your Royal Club account), limit the level of online help Royal Jordanian can offer and block us from storing preferences needed to display or disable certain features