The service is offered in partnership with DFASS Group, the world’s largest global in-flight duty-free specialty retailer.
Under the agreement signed with DFASS Group, the latter is using its large network of product resources to formulate a unique program for Royal Jordanian appealing to the needs and desires of the airline's passengers.
The onboard duty-free sales items include fragrances and cosmetics, watches, jewelry, tobacco, sunglasses, RJ-branded items and several products.
Customers can pay cash for their purchases, in Jordanian dinars, euros, US dollars or the British pound, or by using different kinds of credit cards.
RJ’s President/CEO Captain Suleiman Obeidat said: “Royal Jordanian’s objective to sell duty-free goods on board is an added value to the customer service it offers its passengers. This time-saving shopping experience will enable our passengers to buy their needs during their journey time.”
He added that the duty-free onboard sales will support Royal Jordanian with ancillary revenues, creating an additional opportunity to generate revenues.
DFASS VP Operations-EMEA Mario Mouarbes said: “DFASS is excited to commence operations in Jordan, and will leverage its global reach to ensure that Royal Jordanian is bringing first-class services to its passengers through state-of-the-art systems.”
Royal Jordanian chose DFASS after a rigorous RFP process, whereby numerous factors were evaluated, including information technology, creative sales and marketing plans, and access to various products, as well as a global operational infrastructure.
Jan 29, 2025
Amman, Jordan, January 29, 2025 – Royal Jordanian has recently increased its ownership to 51% of the shares in Jordan Flight Catering Company. This is in line with Royal Jordanian’s strategy to maintain its position as a leading airline in the region, build an investment system, and increase revenues by reinvesting in the carrier’s supporting units.
Jan 16, 2025
Amman, Jordan – January 16, 2025 – Royal Jordanian Airlines is proud to announce the resumption of flights to Damascus, Syria, starting January 31, 2025. As one of the first carriers to resume direct flights to Damascus, Royal Jordanian will initially operate four weekly flights, seamlessly connecting Damascus to its network across Europe, the United States, the Levant, and the Gulf region covering over 45 destinations.
Nov 20, 2024
Amman, Nov. 20, 2024- Royal Jordanian announced the launch of a new nonstop route between Queen Alia International Airport, Amman, and Washington Dulles International Airport, Washington, D.C. This exciting new service will commence mid-March 2025, while further solidifying RJ’s commitment to expanding its global network and enhancing connectivity between the Middle East and North America.
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These allow us to recognize and count the number of visitors and to see how visitors use our websites/app when they are visiting it. This helps us to improve the way our websites/app work, for example, by ensuring that users are finding what they are looking for easily.
These cookies record your visit to our websites/app, the pages you have visited and the links you have followed. We will use this information to make our websites/app and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
These are used to recognize you when you return to our websites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your country of residence, your language, the last trip you booked or the reservations associated with your Royal Club account). Disabling these cookies will prevent certain pages of our websites/app from displaying correctly (for example, your Royal Club account), limit the level of online help Royal Jordanian can offer and block us from storing preferences needed to display or disable certain features